Thank you for shopping at The Wall Street Journal Sale Agency. Your satisfaction is our top priority and if you are not entirely satisfied with your purchase, we’re here to help. You may contact us via Email, Phone, or Live Chat regarding any concern you might have with your purchase.

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NOTE: If you need cancel order and refund; sending us “Cancel/Refund request” via our contact page is the fast way to process your order cancellation and refunds. Please click HERE Contact us.

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Due to the attributes of subscription, the subscription product is a periodical consumption item. We have different time ranges for our subscription to cancel & refund.

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For Digital Subscription

(Usually, customer can start their digital subscription in 24 hours)

• Cancel/Refund request within 72 hours from order placed, No Cost; Full amount refund.

• Cancel/Refund request within 7 days from order placed, $3 subscription account processing fee will be charged.  

• Cancel/Refund request within 14 days from order placed, 10% subscription restocking fee will be charged.

• Cancel/Refund request after 14 days from order placed, regular subscription service fee ($30 per month) will be charged based on months used.

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For Print Subscription

(Usually, customer can receive their first issue within 7-9 publishing days.)

• Cancel/Refund request within 20 days from order placed, No Cost; Full amount refund.

• Cancel/Refund request within 30 days from order placed, $20 newspaper fee will be charged.

• Cancel/Refund request after 30 days from order placed, regular subscription service fee ($30 per month) will be charged based on months used.

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